Solutions Engineer (Chicago)

ABOUT THE ROLE You will work on some of the hardest problems in applied AI, in front of customers, on a clock. Not demos, not research: systems real teams depend on in production. The feedback loop is fast, the impact is measurable in closed deals and live deployments, and the work directly shapes how AI agents get built in the real world.   WHAT YOU'LL DO - Own the technical win. Partner with AEs to scope evaluations, run technical discovery, and design POCs that map to the customer's real use case rather than a canned demo - Be the technical authority in the room during architecture reviews, security and infrastructure questions, and head-to-head evaluations - Co-architect and co-build production AI agents with customer engineering teams, from prototype through rollout - Help customers deploy and operate agent-based applications such as conversational agents, research agents, and multi-step workflows …