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Manager, Presales Customer Engineering

CloudflareHybridPresalesPosted Aug 24, 2026

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About the role

What you will do as a Manager, Customer Engineering The Manager, Customer Engineering leads a team of Customer Engineers (CE) who own the full customer technical journey from initial discovery through long-term adoption, retention, and account expansion. Sitting within the GTM organization and reporting to a Customer Engineering Senior Leader, you will be responsible for building, coaching, and enabling a high-performing team of quota-carrying technologists. You will ensure your team leverages AI-augmented workflows to eliminate administrative toil and focus on high-value architectural design, technical validation, and the delivery of measurable business outcomes across the entire customer journey. This is a player-coach role where you have the ability and willingness to step into the field and lead by example. …

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